Tech Mahindra Hiring ( Voice and Chat )

Tech Mahindra Business Services Limited
Full time | Full day

Tech Mahindra Hiring ( Voice and Chat )

Posted 25 November by Tech Mahindra Business Services Limited

  • Mumbai
  • ₹100,000 - ₹450,000 per year

Greetings from Tech Mahindra !!
We are currently hiring people with at least 6 months of BPO experience for Customer Service Executive
Need Immediate Joiners
Freshers or people with NON BPO experience do not apply.
-People who are a having experience with proper IVR calling system in Banks, Edutech Companies can apply.
*Location- Malad
*ELIGIBILITY
1) Graduates/HSC candidates with a minimum of 6 months of domestic/International BPO experience in voice.
2) SSC with a minimum of 1 year of international BPO experience in voice.
3) Age Limit is 18-44yrs
*Responsibilities of candidates include:
  • Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints
  • Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications
  • Follow up to ensure that appropriate actions are taken on customer requests
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Process- UK/Australia/Ireland Processes
Shift- 24*7
Week-off- 2(rotational)
Chat and Voice
Excellent communication skills in English for the voice process.
Salary : Good hike on last drawn Salary + Floor Incentives + OT
KINDLY NOTE ALL THE JOINERS ARE ELIGIBLE FOR CENTRALISED PICKUP AND DROP FACILITY
Transport Boundaries are as follows:
Western line : Churchgate - Virar
Central line: CSMT - Thane
Harbour line: CSMT Vashi
Interested candidates can call Janet Gomes on 8097016671 or can mail their cvs at
[HIDDEN TEXT]
Thanks & Regards,
Janet Gomes
HR Team,
Tech Mahindra Business Services Ltd
Spectrum Towers, Mindspace, Chincholi Bunder Link Road,
Malad (West).

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